Update regarding COVID-19
In the meantime, dailypaperclothing.com will continue operating to fulfil your orders, while guaranteeing that safety measures are being taken at our warehouse.
Much like the rest of you we too will monitor the situation closely and update you if any developments will occur. Stay tuned for any updates via our newsletters and social media.
Stay safe and hope to see you soon!
Daily Paper family
Can't wait? It's possible that one of our official retailers still has the item on stock. Just give us a call or send us an email, so we can check this for you.
Orders & Delivery
If the payment has been processed and you haven’t received a confirmation email after two hours, please get in touch with us via phone or mail.
If you wish to modify or cancel your order, please contact us immediately. We will look into the status of your order and if it hasn’t been picked by our warehouse yet.
Once your order is picked, it’s no longer possible to cancel or change the order. Please refuse the package at the door upon delivery. It will then be returned to our warehouse at our expense. Once the return has been processed in our warehouse, we will process your return and your purchase amount will be refunded.
In order to guarantee fast processing, orders are sent to our warehouse immediately so they can be packed and shipped as soon as possible. Once your order is processed, unfortunately, it is no longer possible to make adjustments.
Is the delivery address correct and is the estimated delivery time unchanged? Then please check your email to see if you received a note from your shipping company. The package may have been delivered to your neighbours’ or your delivery window may have been rescheduled.
In case there is an issue with the delivery of your order or your parcel has not been delivered, please get in touch with us via phone or mail. We will look into the whereabouts of your parcel to ensure a quick delivery.
Deliveries within the Netherlands and Belgium:
All orders will be delivered within two working days. We offer standard shipping to your preferred address or you can pick up your order at a local PostNL Pick-up point whenever suits you best. Please be advised you will need to show an ID document when picking up your order
Deliveries within Germany:
All orders placed before 2 pm on working days, will be delivered within three working days
Deliveries within the European Union:
Three to five working days
Deliveries in all other countries:
Three to six working days
Europe Zone 1Free
Europe Zone 2€ 5,00 (Free over €99)
Outside Europe€ 10,00 (Free over €250)
Europe Zone 1:Belgium, France, Germany, United Kingdom, Luxembourg
Europe Zone 2:
Aland Islands, Albania, Andorra, Armenia, Austria, Belarus, Bosnia And, Herzegovina, Bouvet Island, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, Georgia, Gibraltar, Greece, Greenland, Guadeloupe, Guernsey, Hungary, Iceland, Ireland, Isle Of Man, Italy, Jersey, Kosovo, Latvia, Liechtenstein, Lithuania, Macedonia, Moldova, Republic of Monaco, Montenegro, Norway, Poland, Portugal, Romania, San Marino, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey, Ukraine
For hygiene reasons, underwear briefs, bodies, swimwear, masks and pierced jewellery cannot be returned or exchanged unless they are damaged. We don’t accept returned socks if the packaging has been opened.
Fill in the merchandise return form and add it to the parcel. If you don’t have a return form, you can download a blank one here. Then attach the return sticker to the box. Please be aware that the sticker is not a prepaid return label. You will have to pay for the return costs.
The order is ready to be returned. Please go to your preferred postal service point and ship the box to:
Att. Daily Paper Returns
Flight Forum 2500
5657 DZ Eindhoven
After shipping your return, you should receive a receipt with a tracking code so you can track the shipment. Please hold onto this receipt as it is your proof of shipment. To ensure the arrival of your return, we strongly recommend sending the parcel by registered mail. If the return is not shipped using registered mail, Daily Paper cannot be held liable for missing items.
Once we have received your return, we will do our best to process it quickly.
We strongly recommend you that every item is returned using registered mail. If the return is not shipped using registered mail, we cannot be held liable for missing items. Also, hold on to the tracking code of your return until your return is processed.
Please note that return shipments are at your own expense.
Bank contant/Mister Cash
Did you get the notification ‘Payment failed’ after you went through the payment procedure? There are a few solutions: delete your cookies and cache data, use a different browser or use a different payment method. If this doesn’t solve the problem, please contact us.
If you have used a credit card that wasn't linked to your shipping address, the ordered will be cancelled automatically for fraud prevention purposes. Depending on your payment method, you will receive the purchase amount within 1 to 5 days.
If the purchase amount has been deducted from your bank account and the order failed, then please contact us as soon as possible, so we can start processing your order. Please send us a screenshot of the payment and we will send you the product.
If you paid for part of your returned order with a gift card, we will add the purchase amount of your return to your gift card. After this is processed, you can place a new order with your gift card.
Both customers inside and outside the EU pay VAT on their purchases. If you purchase from within the EU the VAT is included in the price of our products. If you purchase from another country, you will have to pay this in the form of import duties.